Please note that hard copy of release MUST be sent to MFR Claims Processing
Claims may be submitted electronically either via email or CD. Email submissions should be sent to thorpeinquiries@mfrclaims.com. submissions should include claims form and appropriate documents in separate PDF for each claimant.
Electronic Claim File (File to be populated with the claimant data. Please note that this file must remain in
excel and the column order must be preserved.)
Electronic Claim File - Fields Descriptions (the description of the data to include in
the excel file. Please refer to the VALUES column for
details of the data type as well as the required values.)
Supporting Documentation – Please
provide
all documents in PDF format. Each claimant should have
a separate PDF file for different document types (Certified Claim
Form (must be included), Exposure, Medical, PR/Estate).
The name for each PDF file should contain the SSN of the
claimant.
